Safer first steps
- Keep children and pets away from the affected area.
- Avoid direct skin contact with contaminated water or materials.
- Do not use ordinary household fans to spread air through a contaminated area.
- Stop additional wastewater entry when it can be done safely.
- Consider professional cleanup for affected porous materials, larger areas, or uncertain contamination.
Cleanup can involve more than extraction
Depending on the materials affected, the work may involve water removal, controlled removal of unsalvageable porous materials, cleaning, disinfection where appropriate, and drying of the remaining structure.
After the immediate backup
Once the contamination and moisture are addressed, damaged surfaces may need repair or replacement. If you are unsure what to do next, see what to do after water damage.
Need sewage backup cleanup help?
Call to check service availability. You may be connected with a third-party provider or call-routing partner.